dd888 Terms & Conditions — Please Read Before Using the Platform

Key Terms at a Glance

The following six points summarise the most important aspects of these Terms & Conditions. They do not replace the full terms below — you are responsible for reading and understanding all sections.

1. Acceptance of Terms

By accessing or using the dd888 platform — whether via a web browser on Android, iOS, or any other device — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue your use of the platform.

These Terms & Conditions apply to all users of dd888, including players who have registered an account and visitors who are browsing the platform without an account. dd888 reserves the right to update or modify these terms at any time. Continued use of the platform after any such modification constitutes acceptance of the revised terms.

2. Eligibility

Access to dd888 is restricted to individuals who meet all of the following eligibility criteria. dd888 may request documentary evidence of eligibility at any time as part of its KYC (Know Your Customer) verification process.

• 2.1You must be at least 21 years of age at the time of registration and at all times while holding an active dd888 account.
• 2.2You must provide accurate personal information during registration, including your full legal name, date of birth, and a valid mobile number registered in your name.
• 2.3You must not be a current employee, contractor, or immediate family member of an employee or contractor of dd888 or any of its affiliated service providers.
• 2.4You must not be registered under a self-exclusion programme at any other gambling platform. If you become aware that you are subject to a self-exclusion order, you must notify dd888 support immediately.

3. Account Registration and Management

Each individual may hold only one registered account with dd888. Creating multiple accounts — whether under the same name, mobile number, payment method, device, or household address — is strictly prohibited and will result in all accounts being closed and balances forfeited.

• 3.1You are responsible for maintaining the confidentiality of your account password. You must not share your login credentials with any other person.
• 3.2You must notify dd888 support immediately if you suspect that your account has been accessed without your authorisation.
• 3.3dd888 reserves the right to close or suspend any account at its sole discretion, including where it suspects fraudulent activity, repeated T&C violations, or KYC verification failure.
• 3.4All account details, including mobile number, name, and linked payment method, must remain consistent and must match verified identity documents. Changes to key account details require dd888 support approval.
• 3.5Accounts that remain inactive (no login and no transaction) for a period of 12 consecutive months may be classified as dormant. dd888 will make reasonable attempts to notify the account holder before applying any dormancy policy.

4. Deposits and Withdrawals

All transactions on dd888 are conducted in Bangladeshi Taka (৳ BDT). dd888 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

• 4.1The minimum deposit amount is ৳200. dd888 reserves the right to set minimum and maximum transaction limits per payment method, which may be updated periodically.
• 4.2Deposits are credited to your dd888 account balance upon confirmation of receipt from the relevant payment provider. Processing times vary by method; bKash, Nagad, and Rocket deposits are typically credited within seconds.
• 4.3Withdrawal requests are processed subject to completion of any applicable wagering requirements and successful KYC verification. dd888 may request additional identity documentation before processing a withdrawal.
• 4.4Funds may only be withdrawn to a payment method that was previously used to deposit into the same account, or to a verified bank account held in the registered account holder's name.
• 4.5dd888 does not charge a fee for standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction fees. Players are responsible for checking applicable fees with their payment provider.

5. Bonuses and Promotions

dd888 offers bonuses and promotional offers to registered players from time to time. Each bonus or promotion is governed by its own specific terms and conditions, which are published alongside the offer. In the event of a conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall take precedence in relation to that promotion only.

• 5.1All bonuses are subject to wagering requirements (rollover) before any bonus-derived funds can be withdrawn. The applicable rollover multiple for each promotion is stated in the promotion's individual terms.
• 5.2Bonuses may only be used in accordance with the game restrictions and minimum odds conditions specified in the relevant promotion. Using a bonus in a restricted game category will not count towards wagering completion.
• 5.3dd888 reserves the right to withdraw, cancel, or amend any bonus or promotion at any time if it determines that a player is abusing a promotion, or if the offer contains a technical error.
• 5.4Bonuses are personal to the account holder and may not be transferred between accounts. Players found to be colluding to exploit bonuses across multiple accounts will have all associated accounts permanently closed.

6. Responsible Gaming

dd888 is committed to supporting responsible gaming practices. The platform provides a range of tools to help players manage their gaming activity and protect against the risks of excessive gambling.

• 6.1Players may set daily, weekly, or monthly deposit limits on their account at any time. Deposit limits take effect immediately when reduced, and after a cooling-off period when increased.
• 6.2Players may request a temporary time-out from dd888 for periods ranging from 24 hours to 6 weeks. During a time-out, the account is locked and no deposits, bets, or logins are permitted.
• 6.3Players who feel that gambling may be causing harm to themselves or others may request a permanent self-exclusion by contacting dd888 support. Self-exclusion requests are processed within 24 hours and are irreversible for the minimum exclusion period selected.

7. Prohibited Conduct

The following conduct is strictly prohibited on dd888. Violation of any of these provisions may result in immediate account suspension, permanent closure, forfeiture of all funds, and reporting to relevant authorities where legally required.

• 7.1Registering or attempting to register more than one account, whether under the same or different personal details, including using a different mobile number or device.
• 7.2Using automated software, bots, scripts, or any other technological tools to place bets, manipulate game outcomes, or gain an unfair advantage over other players or the platform.
• 7.3Depositing funds that originate from illegal activity, or using dd888 for any form of money laundering or financial fraud.
• 7.4Attempting to exploit any software bug, glitch, or technical error on the platform to gain credits, free bets, or any other benefit not intended by dd888.
• 7.5Engaging in collusion, match-fixing, or any other activity that compromises the integrity of a sporting event or casino game offered on dd888.

8. Intellectual Property

All content on the dd888 platform — including but not limited to the website design, logos, text, graphics, game interfaces, software, and code — is the exclusive property of dd888 or its licensed content providers. All rights are reserved. You may not copy, reproduce, modify, distribute, transmit, display, publish, or create derivative works from any part of the dd888 platform without the express prior written consent of dd888.

The dd888 brand name, logo, and associated trademarks are the registered or unregistered trademarks of dd888. Unauthorised use of these marks in connection with any product or service is prohibited and may constitute trademark infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, dd888 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or delays caused by circumstances beyond dd888's reasonable control, such as network outages, payment provider downtime, or force majeure events.

10. Amendments to These Terms

dd888 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, dd888 will publish the updated terms on this page and update the effective date shown at the top of the document. It is your responsibility to review these terms periodically to ensure you are aware of any changes.

Your continued use of dd888 following the publication of updated Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the platform and may request account closure by contacting dd888 support.

11. Contact and Support

If you have any questions about these Terms & Conditions, wish to make a complaint, or need to contact dd888 regarding your account, our support team is available 24/7 and will respond promptly to all enquiries.

Email us at: [email protected]